About Us

In late 2010, Ace Guard Protection, an expert in security for both residential and commercial new construction projects, merged with Ace Protection Agency, a leader in building and community security services. The end result: 24/7 Security of South Florida. With over 15 years of combined experience, 247 is the best security solution for any company, big or small. We broke the mold with a complete and total paradigm shift in three critical areas.

SECURITY

We only hire experienced guards. Our unarmed guards must meet a minimum of two years’ experience within acceptable markets. They must be duly licensed, in good standing with Department of Agriculture and Consumer Services, and have no criminal record. We also have a zero-tolerance drug policy and an extensive company training program in addition to site-specific trainings conducted in accordance with our clients’ needs and expectations.

CUSTOMER SERVICE

Unlike most other security companies we place an equal measure of value on customer service and satisfaction as we do on the actual security services we provide. “Every single interaction is an opportunity to demonstrate our superior level of attention,” says founder and president, Yolanda Gonzalez. At 24/7 Security we build professional relationships with three principle tenets:

  • No client is too small. Whether you are a homeowner needing security services for your residence while it is being tented, for example, you will receive the exact same superior level of service that our larger clients have become so accustomed to and appreciative of.
  • The client deserves to know. No matter what the situation is – credit card processing, dispatching security personnel, schedule changes, you name it – we will always strive to ensure that you are provided with a thorough explanation of all situations in a timely, professional, and comprehensive manner beforehand. We hate unexpected delays and surprises too. So, we did something about it – you deserve to know.
  • Every client is the only one we’ve got. Don’t you absolutely hate being marginalized or treated as if there just isn’t enough time for your concerns? We do too! At 24/7 Security we pledge to always provide you with our individualized attention and address any and all concerns promptly and correctly, the first time around. How do we do it? Simple: the exclusive contact. This is unique to 247 in that every client – yes, every client! – is assigned an exclusive contact. This person is dedicated to only you and a small pool of other clients. Each of our exclusive contacts are limited to a client load they can service for one reason and one reason only: we don’t ever want you to feel as though we are too big or too busy for you.

NICHE MARKETS

What do most security companies advertise? “We do it all.” That’s actually a little misleading. Only large, i.e. very large, security companies can make such promises. Even then such claims should be greeted with skepticism at best. We understand that false promises and wearing too many hats are a recipe for failure. By doing so, we run the very real risk of ruining our reputation, failing to meet your expectations, and worse of all, not keeping our promises. The Solution: we dedicate ourselves to only certain markets. We don’t do it all, but what we do, we do extremely well. Give us a call today! If we can’t help you directly, we’ll help you find someone that can. We might not earn your business, but we’ll definitely earn your respect and referrals.

The results couldn’t be better.

As our testimonials and reviews prove our focus on customer service, security, and limited markets has given us a distinctly positive and powerful advantage over the competition. We do better. We are the standard.

Contact Us

About Us

In late 2010, Ace Guard Protection, an expert in security for both residential and commercial new construction projects, merged with Ace Protection Agency, a leader in building and community security services. The end result: 24/7 Security of South Florida. With over 15 years of combined experience, 247 is the best security solution for any company, big or small. We broke the mold with a complete and total paradigm shift in three critical areas.

SECURITY

We only hire experienced guards. Our unarmed guards must meet a minimum of two years’ experience within acceptable markets. They must be duly licensed, in good standing with Department of Agriculture and Consumer Services, and have no criminal record. We also have a zero-tolerance drug policy and an extensive company training program in addition to site-specific trainings conducted in accordance with our clients’ needs and expectations.

CUSTOMER SERVICE

Unlike most other security companies we place an equal measure of value on customer service and satisfaction as we do on the actual security services we provide. “Every single interaction is an opportunity to demonstrate our superior level of attention,” says founder and president, Yolanda Gonzalez. At 24/7 Security we build professional relationships with three principle tenets:

  • No client is too small. Whether you are a homeowner needing security services for your residence while it is being tented, for example, you will receive the exact same superior level of service that our larger clients have become so accustomed to and appreciative of.
  • The client deserves to know. No matter what the situation is – credit card processing, dispatching security personnel, schedule changes, you name it – we will always strive to ensure that you are provided with a thorough explanation of all situations in a timely, professional, and comprehensive manner beforehand. We hate unexpected delays and surprises too. So, we did something about it – you deserve to know.
  • Every client is the only one we’ve got. Don’t you absolutely hate being marginalized or treated as if there just isn’t enough time for your concerns? We do too! At 24/7 Security we pledge to always provide you with our individualized attention and address any and all concerns promptly and correctly, the first time around. How do we do it? Simple: the exclusive contact. This is unique to 247 in that every client – yes, every client! – is assigned an exclusive contact. This person is dedicated to only you and a small pool of other clients. Each of our exclusive contacts are limited to a client load they can service for one reason and one reason only: we don’t ever want you to feel as though we are too big or too busy for you.

NICHE MARKETS

What do most security companies advertise? “We do it all.” That’s actually a little misleading. Only large, i.e. very large, security companies can make such promises. Even then such claims should be greeted with skepticism at best. We understand that false promises and wearing too many hats are a recipe for failure. By doing so, we run the very real risk of ruining our reputation, failing to meet your expectations, and worse of all, not keeping our promises. The Solution: we dedicate ourselves to only certain markets. We don’t do it all, but what we do, we do extremely well. Give us a call today! If we can’t help you directly, we’ll help you find someone that can. We might not earn your business, but we’ll definitely earn your respect and referrals.

The results couldn’t be better.

As our testimonials and reviews prove our focus on customer service, security, and limited markets has given us a distinctly positive and powerful advantage over the competition. We do better. We are the standard.

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